Privacy Policy

Who are we?

Legal Name: Socks Store

Part of Fledge Sverige AB

Reg. 559135-3387 and VAT number: SE559135338701 (Sverige)

Our web address is https://www.socksstore.se

At Socks Store (parent company – Fledge Sverige AB; Reg. no. 559135-3387 and VAT number: SE559135338701) we know how important a short delivery time is. Therefore, we promise to ship your order within two business days. Once the order is confirmed, the customer will receive a confirmation message via email with invoice and order details with tracking number. Customers can now track the package. A copy of the tracking number will also be sent as an SMS to the mobile phone. Therefore, we recommend customers to always provide their mobile phone number when shopping in the Socks Store online store. Then the customer can track this package until it reaches the delivery address. For delivery of our goods we use Swedish postal services within Nordic Countries and DHL for addresses outside of Nordic Countries. When this package arrives at the nearest collection point, the customer will receive an SMS with information about the package and the address where they can pick it up.

Product return address

Socks Store

Södra Långebergsgatan 20

43632 Askim

Agreement

All prices are set by Socks Store. A binding agreement between you (age must be over 18) as a customer and the hosiery store. When the customer places an order, the order must be approved by Socks Store. Socks Store will send you a confirmation email when an order has been received and delivery is on the way. The customer can only purchase products in the Socks Store online store as a private individual (age must be over 18). Not a business customer.

Prices and payment

All prices include VAT and other expenses but not the shipping cost. The current tax rate is stated in the Socks Store online store for the product. Socks Store has the opportunity to change prices and other costs, for example due to changes in the tax rate and additional costs, increased costs or due to average price trends for customers based in Sweden or other Countries. All the prices of the products are included 25% VAT. At checkout, the customer can see how much they pay, including VAT and exclusive VAT. Regardless of whether the customer purchases outside Sweden, you as a customer must pay 25% for VAT.

Delivery

Customers need to pay for the delivery. But sometimes it can be free of cost if the customer purchase a certain amount of products. Socks Store only sells products to customers from Sweden, Finland, Norway, Denmark, Germany and the United Kingdom. If someone places orders outside these countries, the order will be automatically canceled and the money will be refunded. Since we currently have no delivery agreement outside these countries, we try not to take orders outside of these countries. A Swedish postal service called PostNord delivers all products. Postnord usually takes two business days to deliver the product in Sweden and four business days to deliver in Finland, Norway, Germany, the UK and Denmark. This time is calculated based on reasonable conditions. However, in case of natural disasters, other political issues or customs issues, it may take longer than the usual estimated time. In this case, Socks Store will notify the customer by email with full details of the delay. Once the customers make order, we send a confirmation email immediately. If the product is registered for delivery, notifications and delivery information will be sent by email. The customer can contact Socks Store customer service by email to find out the status of their purchases. In this case, the customer must enter the unique order number. We always ask our customers to fill in the address form correctly so that we can deliver the goods on time. If we are unable to deliver within the agreed period, the customer will be informed immediately of the reason for the delay and the new delivery time. The consumer then has the right to cancel the purchase free of charge if the product is not delivered on time.

Email Contact

We usually try to answer the message within 24 hours, but during peak times or weekends it can take up to 48 hours. Customers are always welcome to visit the store if they want to meet someone who is physically responsible.

Comments

When visitors leave comments on the website, we collect the data displayed in the comment form, as well as the visitor’s IP address and the browser user agent string to help detect spam. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service’s privacy policy can be found here: https://automattic.com/privacy/. After your comment is approved, your profile picture associated with your comment will be publicly visible.

Media

When you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the website.

Cookies

When you leave a comment on our website you have the option to save your name, email address and website in cookies. These are for your convenience so that you do not have to re-enter your details when you leave another comment. These cookies last for one year. When you visit our login page we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal information and is discarded when you close your browser. When you log in, we also set several cookies to save your login information and your screen display choices. Login cookies last for two days and screen options cookies last for one year. If you select “Stay logged in,” your login will persist for two weeks. When you log out of your account, login cookies are deleted. When you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other sites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves as if the visitor has visited the other website. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site.

Who do we share your data with?

If you request a password reset, your IP address will be included in the reset email.

How long we keep your data?

If you leave a comment, the comment and its metadata will be retained indefinitely. This allows us to automatically recognise and approve follow-up comments rather than holding them in a moderation queue. For users who register on our site (if any), we also store the personal data they provide in their user profile. All users can view, edit or delete their personal data at any time (except that they cannot change their username). Site administrators can also view and edit this information.

What rights do you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you, except for data we are required to keep for administrative, legal, or security purposes your details will be sent.

Visitor comments may be checked through an automated spam detection service.